What It Is
Cer2 is an AI-powered virtual voice assistant designed for healthcare and mental health organizations. It serves as a reliable first point of contact by answering inbound calls when your team is unavailable and ensuring callers are acknowledged and documented.
Cer2 supports your front desk, it does not replace it.
What It Does
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- Answers inbound phone calls during after-hours or high-volume periods
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- Greets callers with a professional, calm message
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- Captures essential caller information, including:
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- Phone number
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- Name (when provided)
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- Reason for calling
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- Captures essential caller information, including:
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- Routes call details into your intake or CRM workflow
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- Sends notifications so your team can follow up promptly
Pain Points Cer2 Solves
Healthcare organizations often experience:
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- Missed calls when staff are busy or unavailable
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- Voicemails that go unreturned
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- Lost leads from callers who hang up
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- Staff burnout from constant call interruptions
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- Inconsistent information from phone inquiries
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- Loss of revenue due to missed client contacts
Cer2 ensures every call is answered and documented, reducing missed opportunities for care and easing administrative strain.
Introductory Pricing
Cer2 is currently available at introductory pricing for early partners.
Cer2 Starter Plan
Initial Set-up
Solo Practice-$149
Group Practice-$249
Monthly Subscription-
$35 per month
Includes:
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- AI-powered call answering
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- Caller information capture
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- Intake workflow routing
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- Notification for follow-up
No long-term contract during the introductory phase.
How Cer2 Fits In
Cer2 works alongside your AI intake and front desk system to create one consistent process for both phone calls and online inquiries, so nothing falls through the cracks.